FAQ

Frequently Asked Questions

What are the operating hours of Better Self Storage?
Our facilities are accessible based on the location.
How can I book a storage units in Utah?
You can book a unit online through our website or by contacting one of our locations directly.
What security measures are in place at your storage facilities?
Our storage units are equipped with video surveillance and secure access controls. Our storage facilities well-lit premises to ensure the safety of your belongings.
What sizes of storage units in Utah are available?
We offer a variety of unit sizes to meet different needs, ranging from small lockers to large units suitable for furniture and vehicles.
Are there any restrictions on what I can store?
Yes, for safety reasons, items such as flammable materials. Also an explosives, and perishable goods are not allowed. Please refer to our full list of prohibited items.
How can I make a payment?
Payments can be made online, via phone, or in person at our office. We accept major credit cards, checks, and cash.
What sizes of storage units do you offer?
At Better Self Storage, we understand that storage needs vary. That’s why we offer a range of unit sizes, from small units suitable for a few boxes to larger units for furniture and appliances. Check our website or contact our staff to find the perfect size for your belongings.
How do I determine the right size of storage unit for my needs?
Our experienced staff is always available to assist you in selecting the most suitable unit based on the items you plan to store.
What security measures are in place at your storage facilities?
Security is our top priority. All our storage facilities are equipped with video surveillance, secure access controls, and well-lit premises to ensure the safety of your belongings.

Can I access my storage unit at any time?
Our facilities offer convenient access hours, allowing you to access your storage unit when it suits you best. Check with the specific location for details on access hours.
Is there a minimum rental period for storage units?
We offer flexible leasing options to accommodate your needs. Whether you need short-term storage during a move or a long-term solution, we have options for you. Contact us for details on our rental terms.
How do I make a reservation for a storage unit?
Reserving a storage unit is easy! You can visit our website or contact our customer service team, who will be happy to assist you in finding the right unit for your needs.
What happens if I need a different-sized unit after I've already rented one?
If you find that you need a different-sized unit, we will do our best to accommodate your needs. Contact our staff, and they will guide you through the process of transferring to a more suitable unit based on availability.
Where are your storage facilities?
We have multiple locations across Utah, Idaho, Wyoming, and Washington, finding a Better Self Storage facility near you is easy. Explore our strategically placed sites and choose the one that suits your convenience. You can check the storage facilities Casper, Kearns, West Richland, and Pocatello to know what storage facility near you.
Do you offer climate-controlled units?
Yes, we provide climate-controlled storage units. Protect sensitive items from extreme temperatures and humidity.
Do you provide moving supplies?
Yes, we offer a range of moving and packing supplies. Including boxes, tape, and bubble wrap, available for purchase at our storage facilities.
Can I change my storage unit size after renting?
Yes, subject to availability, you can upgrade or downsize your unit. Please contact our office for assistance with this process.